Safety & Security

Eagle Wilton Manors takes the safety and security of our guests and staff very seriously. Along with our regular customer service workshops, our security staff also participates annually in multiple paid trainings that include CPR and AED training, Naarcan, first aid and active shooter training to name a few topics. We encourage any staff member to complete the 10 week Wilton Manors Citizens Police Academy.

After safety, an issue we place a lot of focus on is the prevalence of pickpockets working on Wilton Drive.  We have worked with WMPD very closely for some time, and continue to do so in an effort to catch these criminals and put an end to this problem for our guests. As a result, we are occasionally rewarded with the satisfaction of watching one of them take a ride in a Wilton Manors Police Cruiser.

We also take many measures to simply keep them out of the Eagle altogether. It seems sometimes that no matter how solid we think a new strategy is or how much money we invest, the pickpockets find some way around it. From 2022 to 2024 we added nearly $100,000 to our security budget, primarily in an effort to address this problem.

Contrary to common practice, we have always been very open about pickpockets, announcing it to all customers via signage and often verbally at the front door. We have a lit neon sign that announces, “ACTIVE PICKPOCKETS.”  We have posted photos of suspected pickpockets, often provided to us by WMPD, at our entrances. 

It is our goal to provide a safe and secure environment for our guests without our efforts being intrusive or disruptive. You can help us by leaving your valuables at home or in a locker. If you must carry your phone, consider a security tether or other measure or at least keep it in a pocket that is more secure. If you believe you are a victim of a pickpocket at the Eagle, please complete our Lost and Found form on our website. It provides data that is helpful in our efforts to combat pickpockets. And of course, if you see something, say something.  Our security is always a few steps away. 

Lastly, our security team works very hard and is extremely diligent in their efforts to protect us, to protect you and to prepare for the unimaginable so that you can be free to enjoy your time with us at Eagle Wilton Manors and just “be you.” Please be understanding and cooperative with them and, if you are so inclined, please show them your appreciation on your way in and out.