Frequently Asked Questions

If you do not find the answer to your question in these FAQ’s, please submit it via text by clicking the box at the bottom of your screen or emailing us at Info@EagleBarWM.com.

FAQ – Safety + All the Ins and Outs

NO PHYSICAL ID – NO ENTRY

This is a legal requirement. We only accept valid physical government issued ID’s. We do not accept Photos of ID’s. All ID’s must be physically scanned.

SAFETY CHECKS

No matter who you think you know – No matter who you think you are friends with – No matter what list you think you’re on – No matter what you paid – no matter what owner’s name you drop –  Absolutely everyone must be searched before entering our space. No weapons of any kind are permitted. Out side drinks and alcohol are not permitted. Drugs are not permitted.

ALL YOUR STUFF AND LOCKERS

Your stuff is your responsibility. It is not ours. We have lockers. Rent one. Stuff get’s lost and some stuff get’s stolen. Not much stuff gets found. Lock your stuff up.

Lockers are rented in the store starting at 9 PM daily for $5 plus a $10 refundable deposit.

If you can’t find your stuff when the lights come on go here.

If you can’t find your date-husband-boyfriend(s), you might want to start your search here.

IF I GO SEE A MAN ABOUT A HORSE, CAN I GET BACK IN?

Maybe.  If there is a cover charge and you have been given a complimentary wrist band, you might have to pay when you come back.  Ask the doorman before you leave.

Even if you already paid a cover charge, you will not be permitted to re-enter at the discretion of the doorman. If you are intoxicated for example.

And no matter what – you must go through the safety check upon re-entry.

CELL PHONE SEARCH

You may also be searched when exiting the club. You must be able to unlock every cell phone you are carrying. If you cannot, you will be “asked politely” to wait with several of our security guards until the police arrive.

LAST ENTRY IS 15 MINUTES BEFORE CLOSING

That’s it – We close at 3 AM on Friday and Saturday and 2 AM every other day. 

BUT I'M SUPER VIP

OK – Bullshit – There’s no such thing at the Eagle. You should look here and here if you think you’re VIP.

PEACE, LOVE & RESPECT

The Eagle isn’t for everyone but it is up to everyone to decide that for themselves. The only thing you’ve got to be to walk through the door is just Be You. The only thing you’ve got to do to hang with us is show peace and respect to everyone you find inside, Do these two things alone and you just might find love in our space.  On the flip side – Racist, homophobic or other hate speech will result in your being escorted out of our space.

CONSENT

Never touch anyone without their consent. EVER.  No means no.

DRESS CODE

The dress code is “be street legal” except at certain times in the space we call CODE Bar. See that code here.

BUT CAN I WEAR...

…underwear on Jock Strap NIGHT? – What ever it takes to just be you. But underwear is not a jock strap so you might not get the drink special. It’s up to the bartender.  (Note: Most Eagle bartenders are pushovers for a man in sexy underwear.)

…a jock strap on Underwear-Harness-EDM=Sunday-Any Night?– A jock strap fine by us any time, And since it is the sexiest kind of underwear, you will even get the drink special on Underwear Night.

A skirt/dress/bra/women’s clothes? Just be you. But while you’re being you, how about you read the next FAQ.

 

WOMEN AT THE EAGLE

FIRST– We believe trans men are men. SECOND – Everyone is welcome at the Eagle who is respectful of our guests and who understands the importance of spaces where we are truly free to be ourselves, or “bu” as our slogan urges. THIRD – Management has the right to refuse entry to anyone who does not respect this position.

I STILL HAVE QUESTIONS

You can reach us by text by clicking the text box at the bottom of your screen.

Or you can email us at Info@EagleBarWM.com.

Go here if you think you are so VIP that none of this applies to you.

FAQ – Eagle Insider Club & Free Stuff

How Do I Earn Rewards?

You can easily earn rewards by making any purchase, including cover charges, drinks and merchandise in Eagle Leathers.

Play word of the day on the app once a week whether you are at the Eagle or at Home.  ProTip – You get extra chances to play and win if you’re at the Eagle.

Refer a Friend.

Complete your Profile in the APP.

Add your QR code to your Apple Wallet. (Android wallet functionality coming soon.)

Complete a challenge like visit us on three weekdays and get a free cover charge for a Friday or Saturday.

What is the difference between rewards points and rewards dollars?

Points are nothing more than how we keep track of your participation in the program.  Each transaction you complete with us is valued at one point for each dollar spent.

Some activities also earn points. Completing the set up of your rewards account has a value of 15. Reading this FAQ has a point value. Certain in-app check-ins have a point value. You can earn points by playing our Word of the Day Game.

Some prizes like a free logo shirt, a private party for 10 people or lifetime VIP status are based on milestones in your total lifetime accumulation of points.

Chances to open a Mystery Box which might contain a free drink or a $100 Bar tab are awarded every 20 points you accumulate.

On top of all that, for every 20 points you earn, $1 is credited to your rewards account. Your rewards dollars can be spent at the Eagle just like regular cash.

And of course a status is awarded based on your point accumulations during a particular period of time. You can attain/maintain VIP Status by accumulating 1500 points in any 6 month period.

But wait – there’s more! The Eagle will also occasionally add a reward to your account like a coupon for a new tequila or a special event discount  just because we think you might like it.

What if I don't carry my phone and cannot show my QR code?

No worries – just tell the serer your phone number.  But be sure to tell them before you pay.  After it is paid we may not be able to add your points.   

And remember – if you always use the same credit/debit card, you will automatically accumulate points. 

 

How does my server know I am a rewards member?

Be sure to tell your server that you are a member everytime you make a new order.  In order to keep it easy we have several ways to let them know.

QR CODE – Show your server your membership QR code on your app. They will scan the QR code to attach your account to your tab or order. You can find your QR code by tapping the icon to the right just below the lock box on the home screen of the app.

CREDIT/DEBIT CARD – Use the same credit card(s) everytime you visit.  When you start a new order show the server your QR Code. Then pay with any Credit or Debit card.  From now on, all you have to do is use that same card with any new transaction.  No need to show your QR code or give your phone number. You will automatically accumulate points.

PHONE # – Alternately you can tell the server your phone number.

How do I attach my Credit/Debit Card(s) to my rewards account?

When you start a new order show the server your QR Code or give them your phone number. Then pay with any Credit or Debit card.  From now on, all you have to do is use the same card.  No need to show your QR code or give your phone number. You will automatically accumulate points.

How many credit/debit cards can I have attached to my account?

You can have as many credit/debit cards attached to oyour account as you like. 

How can I confirm my credit/debit card is attached to my account?

If you use the credit/debit card, you can check in your app and see the points for any transaction as soon at the server closes the check.  Just note that we often do not close the checks until after the bar closes so the points may not show up immediately.

You will also receive a text or push notification when you have earned a mystery box, reward, or points.

If you are attaching a credit/debit card for the first time and you want to confirm it worked, ask your server and they will be able to immediately close your check so you can see the points.  Just allow that when it is very busy and the music is loud is not the best time to check this. A manager may also be able to help you.

In the next update of the App, we expect that you will be able to see your credit cards in the app.

What if I pay cash and do not use a credit/debit card?

Just be sure to show the server your QR code with each order.

Why can't I put my membership card in my Android Wallet?

We wondered the same thing.  Our software engineers tell us it is beccause of very complicated reasons involving a story about a python who drank too much java and never got better than a C+ in school because all the sequel episodes were out of order . Then they glared at us from behind their mutliple monitors and told us they were working on it very hard and a lot of time and night and day and it would happen soon. …At least we think that’s what they said. The pew pew pew bang bang boom sounds coming from their computers were REALLY loud. 

 

What if I think I am missing rewards?

Talk to any manager at the Eagle. They can check it out with you and make any necessary adjustments to your account. Or just drop an email to Diego@EaglebarWM.com. Be sure to include your phone number so he can lookup your account. And of course tell him the date and approximate time you came in.  If you can give the last four digits of the card you used to pay, he will definitely be able to find your transactions.

How do I claim my rewards?

You can see all the rewards you have right on your app.  Just tell your server that you want to claim a reward and show them the QR code on your phone.

How will I know I have reached VIP Status?

As soon as you have eaned 1,500 points in a 6 month look-back period, you will get a VIP badge on your membership card. You can immediately start enjoying the benefits of being a VIP.  You can learn more about VIP Status HERE.

Do I have to download the APP?

Unless you download the app, there will be no way for you to redeem rewards.

Do my rewards expire?

No your rewards points and dollars do not expire.  But, some of the prizes, which can include bonus rewards points, do expire if they are not claimed. when you get a notification that you have earned a mystery box or other goodie, be sure to claim it before it goes away.  Once you claim a prize it will be added to the list of rewards available for you to claim in your rewards app and it will not expire except due to availability changes.

I still have questions!

You can reach us by text by clicking the text box at the bottom of your screen.

Or you can email us at Info@EagleBarWM.com.

Go here if you think you are so VIP that none of this applies to you.

FAQ – VIP’s and How to Become One

What are the benefits of VIP Status?

Guests who have attained VIP Status* at Eagle Wilton Manors may enjoy the following benefits:

  • Free entry on select days when an entry fee or cover charge is being collected. **
  • VIP Guests get to skip any line at the entrance.***
  • VIP’s may bring ONE non-VIP, paying guest wth them to skip the line
  • Early access to ticketed events
  • Invitations to VIP only events
  • and more
*VIP Benefits are subject to change. VIP Status can be revoked for any guest by Eagle Management at anytime without notice.
How will I know I have reached VIP Status?

Some say they knew it from birth, others say it became apparent in their high school locker room and for many there was never a doubt.

But in your case, you will know as you have earned 1,500 points in a 6 month look-back period. You will immediately see a VIP badge on your membership card. You can immediately start enjoying the benefits of being a VIP.  You can learn more about VIP Status HERE.

How do I maintain my VIP Status?

Be sure to keep using your rewards account for every transaction. So long as your points continue to accumulate at a rate above the threshold you reached to get your VIP status, you will always be VIP. You can see on the app how far above or below that threshold you are at anytime.

How long will I be a VIP?

You become a VIP on the day you cross the threshold and you keep your VIP status through the end of the next full 6 month VIP period. All existing VIP’s are automatically re-evaluated on January 1st and July 1st when your spending levels over the prior 6 months are checked to see if you qualify to keepo your VIP status. You are guaranteed to be VIP for one full six month period. So if you were to reach VIP status on Novemerb 15th, your first full month period would start on January 1st and you would not be reevaluated until July 1st.

Can I use my free cover charge every time there is a cover charge?**
Almost all days when cover is being charged at the door, VIPs will get in free, There are a few exceptions:

  • Events produced by third parties such as promoters, non-profits fundraising events are typically not eligible for free cover charge.
  • Major Holidays like Thanksgiving Weekend, Halloween, Pride, New Year’s Eve, etc. may not be eligible for free cover charge.
  • Free cover charge is available at the discretion of Eagle Management on a case by case basis.
How do I skip the skip the line at the front door?***

Under normal circumstances, any line at the front entrance, comes up Wilton Drive from the South in front of Grilled Cheese Restaurant.

VIP’s and others who have skip the line privileges, should go directly to the door person closest to the entry and show your VIP card. On rare occasion, there will be a very short line of VIP’S.  Please wait your turn.  VIP’s have priority entry over all other classes. You will then be checked with a metal detector and your id will be scanned. After the security checks you will be directed to the counter where you will show the VIP Free Entry reward that you wil find in your wallet.

If I leave and come back, do I have to go through security at the front door again?

That’s up to you but you need to explain this word we do not undertand. ⇒⇒”leave.”

We prefer that guests use the rear entrance who already have a wrist and will come and go and come and go and come again thorughout the night. It helps reduce congestion at the front door and the rear entry usually has a quicker smoother easier entry ..very nice security guard.  You will still have to be checked with the metal detector and any bags will be searched no matter how many times you re-enter or how good you are at it. But, like we said, it is up to you whether you choose the security check at the front or the back door. 

 

I am VIP and I am allowed to skip the line. I should not have to take time to go through security checks.
  • The Skip the line privilege does not get you immediate entry to the Eagle. It gets you to the front of the line waiting to enter the Eagle.where everyone, including VIP Guests MUST go through any and all security checks.
  • This check takes only a moment and includes being checked by the metal detector, searching any bags AND scanning of your photo ID.
  • ALL GUESTS GO THROUGH ALL SECURITY CHECKS BEFORE ENTRY. HAVING VIP STATUS OR THE PRIVILEGE OF BEING INCLUDED ON A GUEST LIST  DOES NOT EXCUSE ANYONE FROM THE SECURITY CHECKS.
I am VIP and I will not be delayed at the door for any reason.

Guests who refuse to show a valid photo ID and pass through security checks upon entry may have their VIP status REVOKED without notice.

When you participate in our security measures you are helping us keep everyone safe. When you blow past our security staff like an entitled princess, you are projecting that you believe your privilege is more important than our safety. This is a good website for you to study

I come to the Eagle very often and the door guys know me. Do I need to be checked and scanned, or can I jut walk right in?

No matter how often a guest may visit, we often have new security staff who may not recognize you.  And other security staff who may recognize you from Scruff but have no real idea who you are. Other guests who do not know you may question the integrity of our door people and their own safety when they see others getting in without being checked.  Permitting latitude for some guests to bypass security ineveitably results in more and more guests bypassing securtity, putting all of us at greater risk. And selectively checking guests can easily lead to accusations of discrimination. By taking a brief moment to be checked you are helping our staff keep everyone safe.

How many friends get in free with me?

Zero.  You may escort one friend to to skip to the front of the line with you. But that friend still has to pay. And you both must go through all security checks.

I have four friends staying with me from out of town. Can they all come to the front of the line with me?

We are sorry to tell you that three of your friends are about to learn they are not your favorite. You may escort one friend to skip to the front of the line with you. But that friend still has to pay. And you both must go through all security checks. The other three? They’re on their own and when they finally get in the club, probably looking for a new friend. …behind the tires.

I still have other questions.

You can reach us by text by clicking the text box at the bottom of your screen.

Or you can email us at Info@EagleBarWM.com.

Go here if you think you are so VIP that none of this applies to you.

OUR FEATHERED FRIENDS

Are you tired of assembly line health care and being treated like a prescription drug mule, funneling health care dollars to your medical center? Would you rather have compassionate and inclusive health care delivered by an experienced team of doctors and health care professionals? Don't think you would ever be able to afford such a luxury?  Call our friends at Mayfaire Medical and XRX Pharmacy and you can have all that and more.

NEVER MISS A PARTY

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Eagle Leathers at Eagle Wilton Manors

Eagle Insider's Club

Join the Eagle Insider's Club and earn rewards points and chances to win even more every time you visit.

Redeem your points for free drinks cover charges, merchandise, discounts and other prizes like skip the line privileges and private parties. 

Be the first to know about special events and discount tickets and new drinks.

For more Information about our Rewards Program please visit our FAQ Page.

BIRDS OF A FEATHER